Do you have a general inquiry, are considering starting treatment, and are not sure where to begin? Please feel free to contact Q Care, and we will reach back out as soon as possible.

Please note: established patients with acute concerns can feel free to reach out on the patient portal or call (505)-331-2666 during business hours.

If you are having a medical emergency, please go to the emergency room or dial 911 for assistance.**

Do you have more questions? Feel free to check out our Resources Page!

FAQ.

  • We do! At Q Care the Insurance that are accepted are:

    All Medicaid plans

    BCBS

    Presbyterian 

    United Healthcare

    Molina

    Medicaid

    Medicare

    Cigna

    Aetna

  • Please bring a support person if that’s helpful for you. Having someone by your side can provide comfort and assistance as you navigate your experience with us. Your well-being is our priority, and we want you to feel empowered and supported.

  • Hormone replacement therapy (HRT) begins with a comprehensive evaluation that includes a detailed medical history, brief physical examination, and lab work. Through shared decision making, we will decide the most appropriate treatment plan based off of your goals and guidelines.

    At your first appointment you will be educated about the potential benefits and risks associated with HRT, including the different methods of administration such as injections, patches, or pills. Informed consent is obtained to ensure that patients understand their options, and a follow-up schedule is established to monitor progress and adjust treatment as necessary.

  • Q Care is for self-identifying Trans and gender expansive folks.

    In the realm of medical care, the experience for queer individuals is not always one of celebration. Queer health encompasses a broad spectrum of concerns that affect how queer individuals engage with healthcare systems, from the administrative processes at clinics to the accessibility of insurance and all the nuances in between.

    Research indicates that healthcare experiences differ significantly for members of the queer community, and these disparities have profound implications for their overall health and wellbeing.

  • This is a specialized model of care used in the treatment of distress arising from differences between one’s gender identity and one’s sex assigned at birth that uses evidence-informed treatment options to promote patient health and prevent the risk of poor mental and physical health outcomes. Gender-affirming care is highly individualized and focuses on the needs of each individual. Gender-affirming care may include learning about gender and sexuality (appropriate to the age and developmental level), parental and family support social interventions, and mental health care. While gender affirming care can include medical services; often they are not needed.

  • Prior authorizations require insurance approval before certain medical services or medications. This process ensures care is necessary and aligns with coverage policies. While it helps manage costs and quality, it can delay treatment. Understanding the requirements and timelines is essential for both healthcare providers and patients to ensure timely access to care.

ESCAPE